Need help overseas?

If you are in immediate danger, call the local emergency number now. Choose your country below.

What to do if

Lost or stolen passportFor travellers whose passport is lost or stolen while abroad. It covers reporting the loss, contacting your own government, getting an emergency travel document and replacing the passport afterwards. Robbery, theft or assaultFor travellers who have been robbed, had belongings stolen or been attacked abroad. It covers staying safe, getting medical help, reporting to police, and the help your own government and insurer can give. Medical emergency or hospital visitFor travellers who fall seriously ill, are injured or are admitted to hospital abroad. It covers getting urgent care, dealing with insurance and payment, and what your own government can and cannot do. Arrest or detentionFor travellers who are arrested or held by police or other authorities abroad, and for their families. It covers contacting your embassy, getting a lawyer, and what consular staff can and cannot do. Cancelled or delayed flightFor travellers whose flight is cancelled or badly delayed abroad. Passenger rights differ by country and airline, so this guide covers the steps official sources agree on: the airline first, records, insurance and complaints. Natural disaster or emergencyFor travellers caught in an earthquake, storm, flood, unrest or another large emergency abroad. It covers staying safe, following local authorities, keeping in touch, and getting help from your own government.

Find a country

🦅 Albania

112. Police 129. Ambulance 127. Fire 128.

🏛️ Algeria

Reported numbers: police 17, ambulance and fire 14 - confirm with your hotel or guide.

⛪ Armenia

112. Police 102. Ambulance 103. Fire 101.

🦘 Australia

Triple Zero 000 for police, fire and ambulance (112 also works from a mobile phone).

🔥 Azerbaijan

112 for all emergencies. Police 102. Ambulance 103. Fire 101.

🐉 Bhutan

Your tour operator and guide are your first contact. Reported numbers: police 113, ambulance 112, fire 110 - confirm on arrival.

🌉 Bosnia and Herzegovina

112. Police 122. Fire 123. Ambulance 124.

🚗 Cuba

Reported numbers: police 106, ambulance 104, fire 105 - confirm with your hotel or casa host.

🇨🇿 Czech Republic

112 works across the EU for police, fire and ambulance.

🐪 Egypt

Police 122. Ambulance 123. Fire 180. Tourist police 126.

☕ Ethiopia

Reported numbers: police 991, ambulance 907, fire 939 - confirm with your hotel or guide.

🏝️ Fiji

Reported numbers: police 917, ambulance 911, fire 910 - confirm with your hotel on arrival.

🇫🇷 France

112 works across the EU for police, fire and ambulance.

🥁 Ghana

112. Police 191. Fire 192. Ambulance 193.

🌃 Hong Kong

999 for police, fire and ambulance (112 also works from a mobile phone).

🐘 India

112 is the national emergency number (old numbers 100 police, 101 fire, 102 ambulance may also work).

112 - general emergency (free, works from any phone where the service is live). 110 - police. 118 / 119 - ambulance and medical emergency. 113 - fire. 115 - search and rescue (BASARNAS). English is understood in the main tourist areas; elsewhere ask your hotel to call for you.

Report a lost passport to the nearest police station (get the police report), then contact your embassy or consulate for an emergency travel document. Keep a photo of your passport in your e-mail or phone - it speeds everything up. The official embassy list linked here shows where to find your country's embassy or consulate.

Big cities and Bali have international-standard private hospitals (e.g. Siloam, BIMC in Bali, Mayapada, RS Pondok Indah in Jakarta). Public referral hospitals are cheaper but busier. Ask your hotel or travel insurer for the nearest suitable hospital.

🕌 Iran

Police 110. Ambulance 115. Fire 125.

🇮🇹 Italy

112 works across the EU for police, fire and ambulance.

🗾 Japan

Police 110. Fire and ambulance 119.

🏜️ Jordan

911 for emergencies (ask your hotel for the local police and ambulance numbers).

🦅 Kazakhstan

112 for all emergencies. Police 102. Ambulance 103. Fire 101.

🦒 Kenya

999 or 112.

🏙️ Kuwait

112 for police, ambulance and fire.

🏞️ Kyrgyzstan

112. Police 102. Ambulance 103. Fire 101.

🏞️ Laos

Police 191. Fire 190. Ambulance 195.

🦎 Madagascar

Reported numbers: police 117, ambulance 124, fire 118 - confirm with your hotel or guide.

🕌 Malaysia

Police and ambulance 999. Fire 994. From a mobile phone 112 also works.

🏖️ Maldives

Police 119. Ambulance 102. Fire 118.

🐢 Mauritius

999 for police, ambulance and fire (112 also works).

🌮 Mexico

911 for police, ambulance and fire.

🐎 Mongolia

Police 102. Fire 101. Ambulance 103.

⛰️ Montenegro

112. Police 122. Fire 123. Ambulance 124.

🐫 Morocco

Police 19 (cities) or Gendarmerie 177 (countryside). Ambulance and fire 15.

🏜️ Namibia

Police 10111. 112 from a mobile phone. Ask your hotel or operator for the nearest ambulance number.

🏔️ Nepal

Police 100. Fire 101. Ambulance 102. (Confirm with your hotel or guide on arrival.)

🇳🇱 Netherlands

112 works across the EU for police, fire and ambulance.

🥝 New Zealand

111 for police, fire and ambulance.

🏞️ North Macedonia

112. Police 192. Fire 193. Ambulance 194.

⛵ Oman

9999 for police, ambulance and fire.

🏔️ Pakistan

Reported numbers: police 15, rescue and ambulance 1122 (in many cities), fire 16 - confirm with your hotel or guide.

🚢 Panama

911 for police, ambulance and fire.

🦜 Papua New Guinea

Emergency numbers differ by city - ask your hotel or operator for the local police and ambulance numbers on arrival.

🦙 Peru

Police 105. Ambulance 106. Fire 116.

🏝️ Philippines

911 (police, fire, ambulance).

🏟️ Qatar

999 for police, ambulance and fire.

❄️ Russia

112 for all emergencies. Police 102. Ambulance 103. Fire 101.

🦍 Rwanda

112 is the general emergency number. Ask your hotel or guide for local police and ambulance numbers.

🕋 Saudi Arabia

911 is the unified emergency number in most regions. Police 999. Ambulance 997. Civil defence / fire 998.

🥁 Senegal

Reported numbers: police 17, ambulance 1515, fire 18 - confirm with your hotel.

🏰 Serbia

112. Police 192. Fire 193. Ambulance 194.

🌅 Seychelles

Police 999. Ambulance 151. (Confirm with your hotel on arrival.)

🌆 Singapore

Police 999. Ambulance and fire 995.

🦁 South Africa

112 from a mobile phone. Police 10111. Ambulance 10177.

🏯 South Korea

Police 112. Fire and ambulance 119. Korea Travel Helpline 1330 (English and other languages).

🇪🇸 Spain

112 works across the EU for police, fire and ambulance.

🍵 Sri Lanka

Police 119. Ambulance 1990. Tourist police hotline 1912.

🏮 Taiwan

Police 110. Fire and ambulance 119. Tourist information hotline 0800-011-765 (English).

🏔️ Tajikistan

112. Older numbers still used: fire 01, police 02, ambulance 03 - confirm with your hotel or driver.

🦓 Tanzania

112. Your safari operator or hotel can give you local police and ambulance numbers.

🌴 Thailand

Tourist police 1155 (English). Emergency 191. Ambulance 1669.

🏝️ Timor-Leste

Ask your hotel for the local emergency numbers and save the contact of your own embassy, or the country that represents yours, before you go.

🏺 Tunisia

Police 197. Ambulance 190. Fire 198. National Guard 193.

🎈 Turkey (Türkiye)

112 for police, ambulance and fire (one unified number).

🦍 Uganda

999 or 112.

🏙️ United Arab Emirates (Dubai, Abu Dhabi)

Police 999. Ambulance 998. Fire 997.

🎡 United Kingdom

999 (or 112) for police, fire and ambulance.

🗽 United States of America

911 for police, fire and ambulance.

🧉 Uruguay

911 for all emergencies.

🕌 Uzbekistan

Police 102. Fire 101. Ambulance 103.

🛵 Vietnam

Police 113. Ambulance 115. Fire 114.

🌊 Zambia

999 or 112. Ask your hotel or operator for local police and ambulance numbers.

🐘 Zimbabwe

Police 999. Ask your hotel or operator for ambulance and fire numbers.