local government
Police emergency number 102
Helps with: Azerbaijan's police number, listed with 103 for an ambulance and 112 for the Ministry of Emergency Situations on the national tourism site. No tourist police unit is shown there.
Who qualifies: Anyone in Azerbaijan who needs the police, including visitors.
Phone: 102
Official website
Source 路 checked 2026-11-04
local government
Azerbaijan Tourism Board
Helps with: The national tourism body. The national tourism site names it as the contact for tourism-related issues and complaints, and gives a Baku phone number.
Who qualifies: Tourists with a tourism-related problem or complaint in Azerbaijan, and anyone planning a trip.
Phone: +994 12 505 8704
Address: Uzeyir Hajibeyli street 134, Baku AZ1010
Official website
Source 路 checked 2026-11-04
ngo
Azerbaijan Red Crescent Society
Helps with: Azerbaijan's national Red Crescent society, a member of the international Red Cross and Red Crescent Movement. Its website has pages on its fields of activity and a contact page.
Who qualifies: People in Azerbaijan seeking humanitarian help; see its website for the programmes it runs.
Official website
Source 路 checked 2026-11-04
un agency
International Organization for Migration (IOM) Azerbaijan
Helps with: The UN migration agency, present in Azerbaijan since 1996. Its site lists an office in Baku and one in Mingachevir.
Who qualifies: Migrants and partners working on migration in Azerbaijan. It is not a help service for ordinary tourists.
Address: 31 Ibrahimpasha Dadashov Street, Baku AZ1069
Official website
Source 路 checked 2026-11-04
embassy
Foreign diplomatic missions in Azerbaijan (foreign ministry list)
Helps with: For a lost passport or serious trouble, contact your own country's embassy. The Azerbaijani foreign ministry's protocol section publishes a diplomatic list of foreign missions and consulates in the country (July 2026).
Who qualifies: Citizens of each country, through their own embassy or consulate.
Official website
Source 路 checked 2026-11-04
local government
Ministry of Emergency Situations (hotline 112)
Helps with: Azerbaijan's emergency situations ministry. Its site names 112 as its telephone service and gives an administration phone and email.
Who qualifies: Anyone in Azerbaijan facing an emergency or disaster.
Phone: 112
Email: info@fhn.gov.az
Official website
Source 路 checked 2026-11-04
local government
Tourist Info Points in Baku (Azerbaijan Tourism Board)
Helps with: Tourism Board information points in Baku: Nizami Street, the airport's Terminal 1, Maiden Tower and Shirvanshahs' Palace in the Old City. The page shows opening hours but no phone numbers.
Who qualifies: Anyone visiting Baku who wants tourist information.
Address: 69 Nizami St., Baku (Nizami info point)
Official website
Source 路 checked 2026-11-04